Please understand that this is being transmitted through the translator.
Yesterday, I signed up for a new subscription, paid for it, and moved the playlist, but many problems were found and I can’t solve them by myself.
I’m requesting a refund because it doesn’t move properly or even the grid mark doesn’t show properly, which makes it uncomfortable to do it one by one.
I have to mark the grid one by one, and everything is manual.
I feel sorry for this program.
The program itself is great. However, I would like to subscribe again when it is a little more supplemented.
Can I apply for a refund?