Crashes in CDJs

Hi, I used Rekordbuddy for the first time to prep tunes for a gig. All the wav files I had purchased from Bandcamp read on Rekordbox and Serato but crashed the CDJS and Traktor ( I tried to use that as a backup but failed). Any help please?

Welcome to the forums.

I’m not aware of any issue that would cause this to happen.

Are you on macOS? Can the tracks be played by Quicktime? If so, this would indicate an issue in Pioneer and Traktor’s code.

Hi Damien, thank you. I enquired and several DJ professionals indicated that they had instability and compatibility issues with Rekord Buddy. If the purpose of the service is to move between platforms and systems fluidly, then this is a real problem. Any thoughts?

It’s not a known problem at the moment (and I have feedback from thousands of people around the world). Anyone who tells you this should come on this forum and help figure out where the issue comes from, if there is really an issue. I can’t do anything based on hearsay but I’m good with solving problems that I can reproduce :slight_smile:

I don’t copy the files from rekordbox to a CDJ USB key, rekordbox does. so if the file plays in rekordbox but not on a CDJ then it sounds like a CDJ firmware issue.

In order to diagnose this, can you help me with the following questions:

  • Can you play the track in Quicktime?
  • Can you play the track in rekordbox?
  • What do you mean by ‘crash’ on a CDJ? Does the unit lock up?

The unit did not recognize the files and then shut down.

You forgot those two questions:

I’m not trying to be annoying, it’s just that every question I ask has a purpose and is designed to help me diagnose the problem.