Crashing when importing form serato

My Rekord Buddy Version 2:

Mac Mojave:

Everytime i try to sync - as soon as the software does a ‘parsing’ of my 45,000 songs, Rekord Buddy crashes when importing form Serato. I get a window that says, something great has happened? Really? I just bought the software and so far, got totally scammed. Anyone know why this would happen?

What I expected to happen:

What actually happens instead:

You may have found an issue that we yet don’t know about.

What build are you currently using? You can see the exact version on the splash screen when you launch the app.

Same here, it’s horrible.

How can I get a refund?

You can absolutely get a refund if you’ve found an issue I’m unable to fix.

I don’t think you’ve answered my original question so that I can start figuring out what is going on: « What build are you currently using? You can see the exact version on the splash screen when you launch the app. »