DMG file not recognized as a DMG file


#1

My Rekord Buddy Version:
2

My OS Version:
Windows 10 Pro 64 bit

Steps required to reproduce the problem:

  1. Download DMG installer
  2. Try to run it with DMG Extractor and 7-zip
  3. File unrecognized as a DMG or ZIP
  4. Deleted file and re-downloaded from link on purchase page
  5. Retried 2 and 3.
  6. Deleted file, attempted to download from E-mail link.
  7. Retried 2 and 3.

What I expected to happen:
The file to open and install rekord buddy 2

What actually happens instead:
It doesn’t open at all, I can’t even extract the file with a dmg file extractor


#2

DMG is a macOS file format. Are you trying to install Rekord Buddy on Windows? Because there is no Windows version available at this time although it is in the works.

If that’s the case I can offer you a full refund.