Importing Serato always crashes RB

Hey There!

I’ve had my fair share of troubles with RB like Playlists beeing totally empty!
But in the current state it’s completely useless since i am unable to import anything of my main database (which is in Serato djpro) to RB!

Are you guys aware of said problem?


MBP 2017 (non touch bar)
2,3 GHz Intel Core i5
8GB Ram

RB v. 2.1.38

By importing do you mean dragging something from Serato to the main Rekord Buddy library?

Also, it seems like you’re not using the account you purchased the app with so I’m unable to look up your crash reports. Do you have access to that account?

A friend purchased it for me, but i can recreate another crashlog and post it here if that helps…

As soon as i click the little arrow besides “serato” the windmill appears!
From there on it’s only a few seconds until RB crashes…

Posting it here won’t help. It’s automatically sent to an issue reporting system under the license and username of the person that bought the app.

The End-User License for Rekord Buddy does make it clear that licenses are not transferable so this is problematic.

Can you DM me the license key that you are currently using?

I will send you a DM with a link for a bug fix build to try out.

Please note: this is a one time exception to the EULA violation. Licenses are NOT transferable and you will have to purchase your own license if you want to continue having support in the future.

The fix seems to work. This fix will be in 2.1.39.