Rekord buddy crash when draging playlist

**My Rekord Buddy Version: rekord buddy 2

**My OS Version: hugh sierra 10.13

Steps required to reproduce the problem:

  1. software keeps crushing
  2. every time i try copy playlist i get an error and software crush
  3. asking me for serial every lanch

**What I expected to happen refund please

What actually happens instead:

A few things so I can help you better.

  • Try to name your topic something meaningful, as in describe what you are doing when you get the issue. That way others can find similar issues quickly.
  • Before posting, make sure that a topic on the same issue doesn’t already exists. If it does, post a reply in that topic instead of opening a new topic.
  • Rekord buddy 2 is not the version number unfortunately, it’s the app name. The version should be something like 2.1.10(668).
  • I’m not sure what ‘crushing’ means. Are you getting a crash or a ‘Something wonderful…’ dialog?
  • When you say you copy a playlist, where are you copying from? Where are you copying to?

Thanks!

i just want to cancel my subscription and get a refund please

I’ll be happy to offer a refund if I can’t fix your issue.

Can you help me with making sure you are using the latest version of the app (let me know the version number) and what is the current issue you are facing? (a lot of the things in your original message should be fixed now).